Make it easy for staff to solve their problems

Give your staff a simple way to find answers to their daily questions.

Build an in-house knowledge bank they can access any time.

You’ve got a big knowledge problem

KnowledgeStream solves the problem faced by every organisation throughout human history.

Collectively, the organisation has an enormous amount of knowledge … yet staff get stuck on jobs.

Why? Because they don’t know something that one of their colleagues knows.

KnowledgeStream will let you build a private, in-house knowledge bank:

Staff ask questions via the KnowledgeStream app
Staff receive an immediate answer or get connected with an in-house expert
These expert replies are automatically delivered to the next staff member who asks the same question

Customise the app to suit your organisation.

You can use KnowledgeStream across every area of your business. You can request extra features when ordering the app.

We will always customise the app to suit your organisation’s knowledge, information hierarchy, language and branding.

KnowledgeStream provides usage analytics.

This is valuable business intelligence you can use to identify common problems, product or process issues, knowledge gaps and training requirements.

Simple to use
Actually, you’d find KnowledgeStream simple to use, because it’s designed to make it quick and easy for staff to ask questions.

Setup is simple. We deploy a branded platform for you. We help assess your knowledge hierarchy, uploading that whilst deploying your branded app.

KnowledgeStream sits in your employees’ pocket, so they can use it as they go about their normal work. In other words, it won’t disrupt their schedule.
Easy to add information
Just get in-house experts to answer questions as they get asked. That way, you’ll steadily and efficiently build knowledge as you go.

Also, most organisations already have in-house manuals or call centre FAQs. You can begin by uploading this information to the app.